Innovative Customer Interaction Solutions

We take our passion for developing quality applications and services and translate it into solutions that we believe represent true innovations in the contact center space, in Machine Learning Operations (MLOps), and in Cloud Computing implementations and migrations: solutions which we are proud to stand behind.

Contact Center Solutions

Your contact center can often be the primary pain point for customer service interaction. CtiPath can help improve all experiences related to your contact center.

MLOps Solutions

The requirements for Enterprise-Ready Machine Learning cannot be satisfied with an off-the-shelf product or service.We provide a layered approach to meet the unique needs of your organization.

Cloud Solutions

The scalability, reduced cost, and security of the cloud is very attractive to most companies. But how can you know that your migration will go smoothly? CitPath can assist you as you move your applications to the cloud.

LightRep Services

Because CtiPath works hard to give assistance in traversing the rapidly changing IT and telephony landscape, we have designed the LightRep Suite of Services. It’s tailored specifically for small/medium businesses.

LightRep Services includes cloud, phone, agent, messenger, connector and support services. Our goal? Taking Enterprise-sized company feature sets, and adapting them to fit small/medium business needs.