Machine Learning and AI for SMBs Machine learning (ML) is no longer just for the tech giants. For small and medium-sized businesses (SMBs), adopting AI and machine learning (ML) can be a game-changer. These technologies allow SMBs to gain [...]
As we mentioned in a previous article, Large Language Model (LLM) chatbots are popular for small businesses as well as large organizations. For smaller organizations, lightweight and cost-effective large language models (LLMs) tend to be more suitable than the [...]
What worked at the beginning doesn't work anymore When most small businesses start, the founders, owners, employees, or a close family/friend set up the basics of IT. The business runs fine with those systems for a long time. But, [...]
In their article "10 Top Takeaways from the 2021 State of Business Communications Report", 8x8 analyzes some of the data discovered while putting together their 2021 State of Communications Business Report. Here are some of the interesting findings for [...]
In his TED Talk from several years ago, Shawn Achor talks about "The happy secret to better work". He discusses the "Cult of the Average", where outliers are thrown out so that the data "fits". This leads us to [...]
Recently, CtiPath had the pleasure of working with Brightview Window Cleaning and Pressure Washing out of Wake Forest, NC. Brightview is a small business that has plans to grow. But they needed help with their phone system. CtiPath was [...]
CtiPath partners with Executive Office Suites at Lafayette Village! CtiPath is happy to partner with Executive Office Suites at Lafayette Village to offer IT and telephony courses for their tenants. These courses will be focused on how IT and [...]
Your small business needs you... Your time... your attention... your focus. But, how much time does IT and phone distract your from your business every day? Every week? Every month? If it's more than an hour or [...]
Identity theft, stalkers, spam, phishing, malware, spyware, data theft. Perhaps you have considered all these things as dangers for large corporations, but unlikely for our small businesses. The reality is that cybercrime is responsible for $2.7 billion in damages [...]
Multiple communication channels can be overwhelming Enable your users to communicate across business SMS, texting, and one-one-one or group chat, using their favorite mobile and desktop apps through Microsoft 365 and G Suite integration. Simplify things with [...]
